MCS Office Technologies offers various different levels of support, including on-site and remote options.  We are pleased to present our new online-based support system, which will allow us solve your issues from without the need to travel to your location.
 
Onsite Support
From our location in Gibson City, we are able to service numerous businesses in the Central Illinois region.  We provide fast and courteous service for all of our supported product lines.  MCS Office Technologies also offers support for third-party software and for atypical products.  Our service makes a difference.

Key points
Large service area
24-hour maximum response time
Certified, knowledgeable technicians
In-house warehouse of available products

   
Remote Support
Because your network needs to be fully functional at all times, several of our customers have benefited from our remote support options.  Using the Internet, we are able to look at and make changes to servers and PCs - without the need to be physically looking at the system. 

Key points
Quicker response time
Reduction in overall costs with no travel
Software requires no configuration or firewall settings
Increased uptime


 


 






 

 
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